Effective date: September 1, 2026
By accessing the website at www.hyetouch.hair, by submitting a quote request, by booking a freight lane, or by using any of the services described on these pages, you agree to be bound by these Terms of Service. Please read them carefully before using the website or engaging the services of HYE-TOUCH TRUCKING LLC. If you do not agree with any part of these terms, do not use the website and do not place an order for freight transport.
These terms form a contract between you and the company that operates this site. The word agreement throughout this document refers to these Terms of Service together with any quote, bill of lading or signed service order that supplements them for a specific shipment. When you confirm a booking, that confirmation incorporates these terms by reference and brings them into the arrangement between the two parties.
The services described on this website are provided by HYE-TOUCH TRUCKING LLC, a limited liability company formed in the United States. Our registered service and dispatch address appears below and is the address you should use for any official notice relating to these terms.
HYE-TOUCH TRUCKING LLCThe terms you and your refer to the person or business that uses the website or that books freight. The terms we, us, our and the company refer to HYE-TOUCH TRUCKING LLC. Where the two of you correspond about a trucking matter, written notice sent to the email address or the postal address above counts as proper notice to the company, and notice sent to the email or phone number you provided counts as notice to you.
HYE-TOUCH TRUCKING LLC provides regional trucking and logistics services centered on the freight lanes that cross the mountain west of the United States. Our core work includes regional freight hauling, last-mile delivery coordination, flatbed and special load transport, warehouse transfer runs, and scheduled route contracts for customers with recurring volume.
The website explains these services and lets a customer begin a conversation with our dispatch office. It does not automatically reserve capacity. A booking is only binding once our dispatch confirms a quote and you accept that quote in writing. Until that confirmation happens, no carriage commitment exists and no freight should be tendered to us for loading.
Nothing on this website promises a collection, a delivery or a transit time on its own. Any time or date shown on the site is an estimate offered for planning, and the actual service window is confirmed separately through the quote and bill of lading for each shipment.
You must be at least eighteen years old and legally able to enter a binding contract to place an order through the website. By submitting a request you confirm that you meet these requirements and that any details you provide belong to you or to the business you are authorized to represent.
You agree to provide accurate information when you request a quote or book a lane. Where you act on behalf of a company, you confirm that you have the authority to bind that company to these terms and to the quote that results from your request. If you enter information on behalf of a client or a consignee, you remain responsible for the correctness of that data.
We reserve the right to decline service to anyone where a legal rule, a safety concern or an inability to verify identity makes service uncomfortable. Refusal of a request does not imply any judgment about the prospective customer; it simply protects the safety and compliance of the operation.
When you request a quote you give our dispatch the origin, destination, commodity, weight, dimensions and preferred dates for the freight. Based on that description we prepare a price and a suggested service window. A quote is not an order. It is an offer to haul described freight at a stated price under stated conditions.
A quote is valid for the period noted on the quote itself or, if no period appears, for five business days from the date it is sent. To accept a quote you must reply confirming the details in writing. After we accept your confirmation, an order number and a bill of lading are produced, and only then does a binding carriage relationship begin.
If the freight you present differs from the freight described in the accepted quote, the printed price may no longer apply. We will tell you of any adjustment before we load rather than springing a different price at the dock. Conversely, if the freight matches the quote exactly, the price you were given is the price you pay, subject only to the fuel and accessorial terms described below.
The accuracy of the shipping details you provide shapes the cost and the safety of every move. Please give the complete pickup and delivery addresses, the building number, the correct dock or loading door, and any codes or appointment references the facility requires. An incomplete address can delay a whole day of the schedule.
You are responsible for the correctness of the declared weight, the dimensions, the piece count and the nature of the commodity. These figures set the rate, drive the securement method and determine whether a permit is required. Understating a weight to lower a price is both a billing problem and a safety risk, and we rely on your honest declaration to load the trailer correctly.
Please also tell us of anything that affects access, such as a narrow driveway, a low overhanging branch, a weight-restricted bridge or a residential street where federal noise rules apply. Advance notice lets us choose the right equipment and the right arrival time. Freight is loaded in the order set out on the bill of lading, and any special ordering requested by you must be stated before loading begins.
All dollar amounts in a quote are stated in United States dollars unless the quote clearly says otherwise. The quoted line haul rate covers the movement of the freight from the pickup facility to the delivery facility on the route described in the accepted quote. Charges that arise from actions outside the basic move, described below, are billed separately and clearly.
Payment terms are stated on the invoice and on the accepted quote. Unless a credit arrangement states otherwise, freight is due on delivery or within the net period shown on the invoice. Late payment may accrue a finance charge at the rate allowed by law, and we may decline further loads while an account is in arrears. Disputes about an amount must be raised in writing within fifteen days of the invoice date.
If you cancel a confirmed order before the equipment has departed the origin, you may be charged a cancellation fee that covers the capacity we held and the planning already completed. The fee is stated on the quote or, if not stated, is a reasonable amount that reflects the work done to that point.
Once the equipment has left the origin facility toward the pickup, the order is generally treated as performed for billing purposes, because we have committed that trailer to your freight and turned away other work. If you reschedule a pickup, the new window is confirmed by dispatch and any change in lane or timing is reflected in the final invoice.
Refunds are issued only where we fail to perform a service we accepted and where that failure is not caused by events outside our control. Where a refund is owed it is returned to the original payment method within a reasonable number of business days. Processed but unused prepaid capacity may be converted to a credit on the account where that best serves the customer relationship.
Carriage of freight in the United States is governed by federal law, and that law may limit the amount a carrier must pay when cargo is lost or damaged in transit. This section explains how those rules interact with the service we provide, and it is not intended to limit any liability that the law does not allow a carrier to limit.
Unless a full-value declaration and an appropriate release are in place, the liability for loss or damage to a shipment is generally limited as provided by the applicable tariff and federal statute. If you need fuller protection, you may declare a higher value on the bill of lading, pay the additional charge that a higher value carries, and receive the correspondingly higher protection for that shipment.
Damage that results from inherent vice, defective or inadequate packing, an act of the shipper, an act of a public authority or an act of God is not the responsibility of the carrier in the ordinary course. A claim for loss or damage must be filed in writing within the time limit stated by the bill of lading and the governing law, and it must be supported by the inspection records we may reasonably request.
Our trucks only carry freight that is lawful to move on public roads. You agree not to tender a shipment that is illegal, that breaches a government sanction, or that creates an unreasonable safety risk without the proper declaration and documentation.
Hazardous materials are accepted only under strict conditions. You must tell us that the freight is regulated, give the proper classification and quantity, and provide the correct packaging and papers before the material is tendered. We will not carry undeclared or misdeclared hazardous goods, and a tender of that kind may void any and all protection for the shipment as permitted by law. If undeclared dangerous freight is discovered once it is on the trailer, the cost of making the situation safe falls on the shipper.
The driver retains the right to refuse any piece of freight that appears unsafe at the moment of loading, whatever the paperwork says, and to report that refusal to dispatch. Safety decisions at the dock belong to the people at the dock.
The content of this website, including the layout, the graphics, the text, the illustrations, the color scheme and the code that renders the pages, is owned by or licensed to HYE-TOUCH TRUCKING LLC. The brand name HYETOUCH, the truck glyph and the associated wordmark are used to identify the services of the company and are protected as marks used in commerce.
You may view and download the pages for the ordinary purpose of learning about and engaging our services. You may not copy, reproduce, republish, frame, mirror, or otherwise reuse the design or the written content of this site for a competing purpose without our written permission. The distinctive layout and the original wording belong to the site and are not offered as free templates.
Quoting a short descriptive line to a browser address bar or a review is fine. Reproducing large parts of the site under another name is not. If you would like to reference our services or to link to our pages, a simple plain-text link to the relevant page is welcome, provided it does not suggest sponsorship or an endorsement that does not exist.
The website exists to inform customers and to begin logistics conversations. You agree to use it only for those purposes and not to attempt to interfere with its operation. Permitted users visit the public pages, read the descriptions, follow a link, request a quote and correspond with dispatch.
You agree not to use the site in any way that could damage, disable, overload or impair any part of the service, nor to attempt to gain unauthorized access to any account, system or network connected to the site. Automated scraping that places an unusual load on the pages is not permitted.
You also agree not to misuse the quote or contact forms by submitting false freight we intend to carry, by sending spam, or by entering another person details without that person permission. Where a form field asks for a real email address, that address should be one you may use for a delivery confirmation and an invoice.
The website may point to resources operated by third parties, such as map services, payment portals or industry reference pages. Those resources run under their own terms, and we encourage you to read the terms of any external site before you rely on it.
Links on our site are provided for convenience. We do not control and do not accept responsibility for the content, the availability, the security or the accuracy of an external resource. Following a link does not create any relationship between you and the owner of that external site, and it does not grant either party a claim against us for what the external site does.
The website and the information it contains are provided on an as is and as available basis. We work to keep the pages accurate and current, but we do not warrant that the site will be uninterrupted, error free or free of harmful components at every moment.
Descriptions of service times, lane coverage and equipment on the website are general statements for orientation. The binding description for any particular shipment is the one in the confirmed quote and bill of lading. To the fullest extent the law allows, we disclaim any and all warranties, whether express, implied or statutory, that are not stated plainly in these terms.
The disclaimer in this section does not affect the protection that federal law grants to a shipper for freight actually accepted and carried. It speaks to the website experience and to general marketing statements, not to the transport duty that arises once a bill of lading issues for real cargo on a real road.
To the fullest extent the law permits, neither party is liable to the other for indirect, incidental, special, consequential or punitive damages, including lost profit, lost revenue, lost goodwill, or interruption of business, arising out of or related to the use of the website or the performance or non-performance of a service.
Because the transport of freight is already addressed by a body of federal law and by the bill of lading, the limitations in this section are intended primarily to govern the website relationship and the quote and booking process. Physical loss or damage to carried cargo is governed by the applicable tariff and statute, and nothing here lowers the protection a properly declared shipment receives.
In no event will the aggregate liability of the company for a claim connected to the website itself exceed the amount you actually paid for the service associated with that claim, or one hundred United States dollars, whichever is less. Claims about a physical shipment are handled separately under the carriage section and the bill of lading.
You agree to indemnify, defend and hold harmless HYE-TOUCH TRUCKING LLC, together with its officers, employees, agents and drivers, from and against any claim, loss, damage, liability or expense, including reasonable legal costs, that arises out of your breach of these terms, your misuse of the website, or a shipment detail you provided that proves untrue or unsafe.
This indemnity also covers a tender of prohibited or misdeclared freight that causes a fine, a cleanup, a delay or a loss to another party. It does not apply where the claim is caused solely by our own negligence or by our own unlawful act. Where both parties share responsibility, any contribution is handled in the manner the law provides for the point in dispute.
These terms remain in effect while you use the website or while you maintain an open arrangement with us for freight service. A scheduled route contract may run for the fixed term stated in that contract and renew only where the contract itself provides for renewal.
Either party may end a long-term route contract for material breach by giving written notice and a reasonable cure period as set out in that contract. We may suspend or refuse a particular shipment where safety, credit or legality requires it, and we may remove access to the website for conduct that violates these terms.
When an arrangement ends, the rights and obligations that by their nature survive, such as payment for completed work, confidentiality of record, and the governing law and limitation clauses, continue to apply. Ending service does not cancel invoices already earned.
We may revise these Terms of Service from time to time. When we do, the updated version replaces this page and the new effective date is recorded at the top. Material changes are announced on the website and, where we hold your current contact details and the change touches an active relationship, by email.
Your continued use of the website or the continued receipt of a booked service after a revision is published means that you accept the updated terms as they apply between us. The terms that governed a shipment already in the lane are the terms in force when that shipment was accepted, unless the revision concerns a matter the law requires to be handled under the newer rule.
These terms and any dispute or claim arising from the use of the website or the ordering process are governed by the federal laws of the United States and, where state law applies and is not displaced, by the laws of the State of Utah, without regard to conflict of law principles that would choose another jurisdiction.
Because the carriage of freight is regulated at the federal level in the United States, disputes specifically about the movement of a shipment are resolved under the federal statute and the terms of the bill of lading. The parties first attempt to resolve a dispute through good-faith discussion with the dispatch office at the address above.
Where a dispute cannot be settled by discussion, the parties submit to the exclusive personal jurisdiction of the federal and state courts located in the State of Utah, and venue lies in that district. You agree that a proceeding about these terms may be initiated there and that service of process may be made by mail to the address you provided.
If any part of these terms is found by a court of competent jurisdiction to be invalid, illegal or unenforceable, that part is removed and the remaining provisions continue in full force. The removal does not affect the rest of the agreement.
A failure by either party to enforce a term on one occasion does not waive the right to enforce it later, and a waiver is only effective when made in writing. These terms, together with the accepted quote and the bill of lading, make up the entire agreement between the parties for the website and for each shipment, and they replace any earlier oral or written understanding.
You may not assign these terms or a booking without our written consent. We may assign a booking or these terms as part of the sale of a business or in connection with a corporate restructuring, and the assignment does not change the obligations owed to you. Section headings are for convenience only and carry no interpretive weight.
These Terms of Service, the Privacy Policy and the content of this website together describe how HYE-TOUCH TRUCKING LLC, a company based at 1522 E Amblewood Ln, Salt Lake City - 84124-1575, United States (US), approaches its transport customers, its online operation and the documents that bind both parties. For any clarification, write to agent@hyetouch.hair or call +12722174689 during office hours.